Holiday Lodge Hire FAQ’S

How can I book?Bookings are made online.

If you have an enquiry that is not answered in our FAQs, please contact our Team using the Contact Form.
Are the Cottages & Lodges accessible? We have a specifically designed Parkview Cottages, which is wheelchair-friendly. It includes additional design enhancements for those with accessibility needs and can be selected via our website when making a booking.
What is the minimum age to stay in the Cottages & Lodges?All groups in a Lodge will need at least one adult booked in (18+).
What is the maximum number of guests each lodge can sleep?The Monteath and Lanton sleep Two Guests.

The Lindean Pods, Bowden Pods, Roxburgh Lodges, Denholm Lodge and Lanton Plus Lodge can sleep up to four guests.

The Parkview Cottages can sleep up to five guests.

The Melrose Lodges can sleep up to six guests.

The Lilliards Lodges can sleep up to eight guests.

What is your cancelation Policy?Should you cancel your booking, the deposit is non-refundable and you may be responsible for cancellation charges which can vary depending on the time of the cancellation. If cancellation cover applies to your booking, you may be covered for cancellation, depending on the reason – please see your Booking Conditions for more details.
Where do I check in?Please check-in at our Reception Building, located next to the Main Entrance, For late arrivals please check in at the Tavern Bar & Restaurant.
What Time is Check in and Check Out?Guests can check into their accommodation from 16:00 and check out is 09:00 on the day of departure.
Is there parking at the Lodges?Yes, you will have a designated free parking space next to the Lodges we ask that there is a maximum of two vehicles per accommodation.